Get Premium 1-on-1 WordPress Support at WPmatic

WPMatic is a WordPress support service that provides professional one on one support for all issues related to WordPress.

If you need help with setting up and configuring a WordPress website, installing a new theme or plugin, design customization, website migration, backups, performance and security, bug fixes or anything else WordPress related WPmatic can help you.

WPmatic.io is a new service by the good folks at Tesla Themes – WordPress professionals who have been creating premium WordPress themes and providing first class support their customers since 2012.

In providing support to thousands of customers at Tesla Themes the team released that many people struggle with setting up their WordPress site and getting it look and function the way they want.

As Marcel Sobieski, founder of Tesla Themes and WPMatic explains:

“With time we understood how many people are frustrated because they can’t create, customize and maintain their website exactly the way they want it to be. Over the years we had thousands of requests for help with WordPress issues. A lot of users are struggling to configure their sites, set up a WordPress theme, use different plugins, etc. Some of them are getting disappointed and leave their sites unfinished. We’ve launched WPmatic to change that.”

“WPMATIC.io is a 360 degrees 1-on-1 support and development center for any WordPress issues, aimed to keep your website in the best shape. We provide help every step of the way: from installation, migration, backups, performance optimization, updates, to individual customization and site’s security.”

In addition to WordPress support services WPMatic can also perform any customization work and custom design requests.

How Does WPMatic Work?

The process of getting support from WPMatic is very easy and straightforward.

To get help you simply open a support ticket, describe what your issue is, and select how urgent your problem is. Someone from WPMatic will review your ticket and contact you to get more information and details if necessary via chat or email before fixing everything as soon as possible.

After the task is complete they’ll provide you with a detailed report on the job and some recommendations for the future.

For some issues you might not even need to submit a support ticket. WPMatic have an extensive archive of detailed tutorials on their website for help with common WordPress issues. Its totally free and you don’t even need to be logged in to view these.

WPMatic Pricing

WPMatic offer three different pricing plans to suit your needs – Starter ($59/month), Business ($99/month) and Enterprise ($159/month).

Yearly payment options are also available which are cheaper than the monthly plans so you can save some money. A Stater Yearly costs $552 (save $156), Business Yearly $948 (save $240), and Enterprise Yearly $1,488 (save $420).

All plans include:

• Site maintenance
• Weekly Full-site and Weekly Database Backups to Amazon S3
• 24 hour live chat & email support
• Unlimited small 30 min jobs for 1 site
• Detailed notes for each job
• WordPress Core Updates

The Business Plan also gives you access to any TeslaThemes theme, speed optimization, security configuration, theme and plugin fixes, weekly security scans, and 2 jobs per day.

The Enterprise Plan provides all the features of the Business plan with 1 hour of customizations per month, daily full site and database backups to Amazon S3, site migration services and a personal concierge you can reach any time.

If your just wanting some WordPress customization work done WPMatic also offers one-off tickets for theme customization or design work at $57 per hour and minor customization jobs and fixes at $33 per task.

If you don’t want to commit to a plan you can signup for a free membership. With a free WPmatic membership you don’t have to pay to submit your ticket, but they’ll review your problem and suggest a quote that best suits your specific need.

In Summary

WPMatic is a fantastic service that takes away the headaches and hassles of setting, running, customizing, securing and optimizing your self hosted WordPress website.

WPMATIC is all about helping you to have a perfect, optimized and professionally maintained website. It allows you to stop wasting time fixing problems and tweaking your website. It allows you to stop worrying about the day to day management, maintenance and security of your website. It allows you to just focus on your business and other things that are important to you and let the WordPress professionals take care of your website.

If you need help with WordPress and want a team of experienced WordPress developers to help you optimize, customize, secure and support your website then WPMatic might be your answer.

WPmatic is a fantastic service I highly recommend. Find out more about their services and get WordPress support at WPmatic.io